Orders & Cancellations
- COVID-19 Response
- Getting Started With Your New Zippo Lighter
- Caring For & Cleaning Your Zippo Lighter
- How To Fill Your Zippo Lighter
- How To Replace The Flint On Your Zippo Lighter
- How To Maintain/Replace The Wick On Your Zippo Lighter
- Getting To Know Your Zippo Pipe Lighter
- Getting To Know The Zippo Hand Warmer
- How To Fill Your Zippo Hand Warmer
- How To Ignite Your Zippo Hand Warmer
- About Zippo
Email Address Required
A valid email address and phone number is needed to place an order online. If you do not have a valid email address, you can place your order by calling 888-442-1932 or 814-368-2700 Monday through Friday 8 a.m. to 4:30 p.m. EST.
Your Zippo order is processed immediately; therefore, we cannot accommodate any changes or cancellations. If the order has already been processed and you still wish to return it, simply follow the instructions in the Returns and Exchanges section. Shipping and handling charges are not refundable.